Singer Spyro questions EKEDC over poor Band A electricity supply after visiting its office and hearing a staff member’s personal complaint
Nigerian singer and songwriter Oludipe Oluwasanmi David, popularly known as Spyro, has expressed frustration with the country’s electricity supply after visiting an Eko Electricity Distribution Company (EKEDC) office to complain about receiving little or no power despite paying Band A electricity tariffs.
The singer shared his experience on Instagram on Friday, November 6, 2026, recounting how his attempt to seek an explanation for the poor supply turned into an unexpected encounter with electricity distribution workers facing similar challenges.
Spyro said he decided to visit the company’s office after becoming increasingly dissatisfied with the electricity service in his area, despite the higher charges associated with the Band A tariff category.
However, what he encountered at the office reportedly left him surprised. According to the singer, some of the employees were also without electricity and had resorted to using hand fans to cope with the heat.
The experience appeared to shift the tone of his complaint, as he discovered that the people responsible for handling customers’ electricity concerns were also dealing with the consequences of inadequate power supply.
The most striking part of the encounter, however, was the complaint reportedly made by a female staff member who attended to him.
According to Spyro, the woman disclosed that her neighbours often mocked her because she worked for an electricity distribution company but could not enjoy a reliable power supply in her own home.
The singer shared her reported words, saying: “My neighbours shame me for working here yet I have no light.”
The revelation appeared to leave a strong impression on Spyro, who suggested that the electricity challenges extended beyond frustrated customers to include employees of the distribution company.
His account has since added to public conversations about the reliability of electricity supply and the experience of Nigerians paying higher tariffs for improved service.
Why Band A electricity customers are concerned
Under the Nigerian Electricity Regulatory Commission’s (NERC) service-based tariff framework, Band A customers are entitled to a minimum average of 20 hours of electricity supply daily.
The framework links electricity charges to the level of service provided by distribution companies, with lower categories receiving fewer guaranteed hours.
NERC also provides a mechanism for addressing persistent service failures. Where a distribution company fails to deliver the stipulated minimum supply, the commission can evaluate the affected feeder’s performance over a 60-day period and adjust the applicable tariff following verification.
The issue has remained a source of public concern, particularly as electricity distribution companies face challenges involving inadequate generation, grid constraints and infrastructure limitations.
In August 2026, Eko Electricity Distribution Company announced a reduction in its electricity allocation after supplies from the national grid fell from 486 megawatts to 347 megawatts, affecting some feeders, including Band A customers.
Spyro’s experience comes amid wider criticism of electricity supply across Nigeria, with other entertainers also speaking out about persistent outages.
A report by Pulse Nigeria on Friday also highlighted complaints from actress Kate Henshaw and content creator Cute Abiola, who expressed dissatisfaction with the country’s power situation.
While Spyro’s account does not establish the electricity supply conditions across every EKEDC service area, it has drawn attention to the frustration of customers who expect the service associated with their tariff category.
For many electricity consumers, the central concern remains straightforward: paying for a premium service should translate into a reliable supply of electricity.
